Frequently
Asked Questions
1.
I’ve
never done this before, how do I place an order?
You tell me what you want, t-shirt, sweatshirt, along with the color
and sizes. I will get the shirts. Send me any artwork you have,
or tell me
what you want and I will create it and email it to you for approval.
You tell me when you need the order. Once everything is approved, I
will print the shirts.
2. Do you have a price list?
Price is dependent on the type of shirt, number of ink colors and quantity.
You can call or email and request a quote.
3. What is the turnaround time?
Allow 5 working days to be safe. Some orders can be done sooner.
I work with you to make sure you have your items when you
need them.
4. Do you have a minimum order?
Usually there is a 25 piece minimum order. THERE
ARE EXCEPTIONS, so it doesn’t
hurt to ask.
5. How do I make payment?
Payment on pickup is preferred. But if this is not possible,
I can give you an invoice and you can pay at your
earliest convenience.
6. Can I get a more shirts later?
If I know in advance, I will work with you to provide
a re-order. However, I cannot go back when the
job is finished
and print
a few more shirts
because you made a mistake in placing the order.
The
best time
to reach
me or
visit
my shop
is from
9:00 a.m.
to 3:00
p.m. Monday
thru Friday.
It is
best to
call and
make an
appointment
if you
would
like to
meet at
another
time.
8. How is the best way to reach you?
You can call me on my cell phone (317-777-1929)
preferably during the day. If you
get my voicemail, leave a
message and I will get
back with
you quickly.
9. What are the most common mistakes
on an order?
While mistakes are rare, they
do happen occasionally. They
are largely
due
to a failure to communicate
and a lack
of attention.
Here are some tips to prevent mistakes:
a. Make sure you order the correct number of shirts..
b. Make sure you give the correct sizes, and specify youth and/or adult sizes.
c. Make sure you proof the artwork for spelling and overall look.
d.
Make sure you specify the proper garment. Do you want a 50/50 blend or 100% cotton? Do you want a t-shirt, long sleeve t-shirt, or a pocket t-shirt? Do you want a sweatshirt or a hooded sweatshirt?
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